Hosted PBX & VOIP

What is Hosted PBX?

Hosted PBX (Private Branch Exchange) is the modern version of the traditional telephone closet. The new hosted, or “cloud,” model puts the brains of a phone closet into professionally maintained data centers, helping businesses transform their communications and improve productivity—without the need to purchase expensive, complex, depreciating phone system software and hardware.

VoIP refers to phone services that are accessible through a high quality broadband connection. VoIP is typically more cost effective and scalable than traditional alternatives. With both Hosted PBX and VoIP, you can work from the office, home, the road, or through your smartphone—all while utilizing our communications solution.

What are the Benefits?

Easy to Use & Operate: Our Hosted PBX system is easy to setup, and simple to use. It has been designed to be user-friendly, while providing the ability to customize based on user needs.

Improved Scalability: Hosted PBX doesn’t limit your business’ growth. With a hosted system, you’re able to scale up or down as needed, without the manual labor or wait associated with traditional phone lines.

Flexible and Future Proof: With Hosted PBX, the office is anywhere you need it to be! Customers can access and update their phone system as needed, whether they’re at home, overseas, on the road, or on vacation.

Fully Featured: Hosted PBX and VoIP from GEM means you’re getting a feature-rich solution for your business or organization—complete with limitless call routing features and leading application integration, including Salesforce, Microsoft Outlook, and more.

Save Money Upfront: There are no heavy investments to getting started with Hosted PBX. That means you don’t need to purchase or maintain a cumbersome telephone system for your business.

Save Money Overtime: Hosted PBX systems also cost less to maintain in the long run, lowering monthly phone bills.